Terms of service

Terms of Service

Effective Date: August 12, 2026

Welcome to Siera Vanta. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website or placing an order, you agree to these Terms.

Please read them carefully before using our website.

1. General Information

Throughout these Terms, "Siera Vanta," "we," "us," and "our" refer to Siera Vanta.

Our online store is operated through Shopify, which provides us with the ecommerce platform that allows us to sell our products and services.

We reserve the right to update or modify these Terms at any time. Changes become effective when posted on this page.

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age required to enter into contracts in your jurisdiction, you may use our website only with the involvement and permission of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

Product colors may appear differently depending on your device or screen settings.

We reserve the right to:

Change product descriptions or specifications
Modify or discontinue products
Limit quantities available for purchase
Correct errors or inaccuracies
Refuse or cancel orders when necessary

4. Pricing

All prices displayed on our website are in the currency shown at checkout unless otherwise stated.

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to an obvious error, we may cancel the order and provide an appropriate refund.

5. Orders and Payments

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to accept, refuse, or cancel an order for reasonable business reasons, including:

Product availability
Suspected fraudulent activity
Incorrect pricing
Incorrect customer information
Payment issues
Violation of these Terms

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, subject to applicable law.

6. Shipping

Siera Vanta currently offers free standard shipping on eligible orders within the United States unless otherwise stated.

Shipping and delivery times are estimates and are not guaranteed.

We are not responsible for shipping delays caused by carriers, weather, natural disasters, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our applicable Returns & Refund Policy.

If you need to return a product or request a refund, please follow the instructions provided in our Returns & Refund Policy.

8. Cancellations

If you need to cancel an order, contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped. However, we cannot guarantee that a cancellation will be possible once processing or shipping has begun.

9. Intellectual Property

All content on our website, including but not limited to:

Logos
Brand names
Product images
Photographs
Graphics
Text
Designs
Videos
Page layouts
Website functionality

is owned by or licensed to Siera Vanta and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or otherwise use our website content without prior written permission.

10. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate applicable laws or regulations
To commit fraud or engage in deceptive activity
To interfere with website security or functionality
To upload malicious software, viruses, or harmful code
To attempt unauthorized access to our systems
To collect personal information from other users without authorization
To infringe upon the rights of Siera Vanta or others

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

11. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

Third-party services may have their own terms and privacy policies. We are not responsible for the content, availability, security, or practices of third-party websites or services.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

Our website will always be available or uninterrupted
The website will be completely error-free
Information on the website will always be accurate or current
The website will be free from viruses or other harmful components

Nothing in these Terms excludes any warranty or consumer protection right that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Siera Vanta and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Siera Vanta, its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms or misuse of our website.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before using our website or placing an order.

16. Governing Law

These Terms will be governed by applicable laws of the United States and the applicable state laws governing Siera Vanta's business, without regard to conflict-of-law principles, except where consumer protection laws provide otherwise.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Returns & Refund Policy, and other policies published on our website, constitute the terms governing your use of our website and services.